Help

Frequently Asked Questions

Products and downloads

What format are the products? High-resolution PDFs that work on phone, tablet and computer, and print well on A4 or US Letter.

How do I get my download? Straight after payment you’ll see a download link, and you’ll also receive it by email. Didn’t arrive? Check your spam folder, then email us.

Can I re-download later? Yes. Use the link in your receipt email, or contact us and we’ll resend it.

Do I need equipment? Each product page lists what you need. The 8-Week Bodyweight program needs none, the Home program needs a pair of dumbbells, and the Gym program assumes a standard gym.

Are the programs suitable for beginners? Yes — every program starts with a clear starting level and explains how to adjust. If you have a medical condition, check with your doctor first.

Payments

What currency are prices in? US dollars. Your bank converts at its own rate if your card uses a different currency.

Why is there tax at checkout? Our payment partner, Dodo Payments, acts as Merchant of Record and adds sales tax or VAT where the law in your country requires it.

Which payment methods do you accept? Major credit and debit cards, plus other local methods shown at checkout depending on your country.

Refunds and memberships

What if I don’t like it? You’re covered by our 14-day money-back guarantee. See the Refund Policy.

How do I cancel my membership? Use the manage-subscription link in your receipt email, or email us. You keep access until the end of your paid period.

Still stuck?

Email hello@kindledbody.com. We reply within 2 business days.